John Sutton

Review of Alexander Rose Ltd

I took our wooden furniture apart yesterday for th...

I took our wooden furniture apart yesterday for the winter to flat pack store in the shed. If it sounds like a lot of effort but it is only 6 Allen key bolts and 4 Phillips screws. Left it out covered last year but winter still took a toll. One of the allen key bolts had been rounded by the installer. Rang Alexander Rose yesterday morning, today at 0900 with the postman a free replacement bolt and a spare.
Excellent customer service, if only everyone was this good.