EDIT: After posting this review, I was contacted b...

EDIT: After posting this review, I was contacted by management at VPT to help settle my issues. Paul did a great job of taking over from the employee who was less than stellar, and he was very communicative and responsive. I was finally able to close after 5 long weeks of back and forth and I am happy with Paul's service. While I am very satisfied with the assistance I was provided after I posted my complaint, I believe more training is necessary within this organization, especially due to COVID. If you are assigned this title company, do your homework and make sure you ask questions and keep yourself informed.
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OOF. Do yourself a favor and run far away if you are assigned to this title company. The first correspondence I ever got from them was an email asking for me to give out personal info via unsecured email. My name was spelled incorrectly throughout the documents, and the agent assigned to me even referenced the wrong address when I was corresponding with her. They will check in one time, not reply back for a couple weeks, and then suddenly become very responsive come the time when you are to wire them funds for closing. I wish I could give them 0 stars!