F

Fish fries 1263

4 years ago

First time back after lockdown. Good Covid measure...

First time back after lockdown. Good Covid measures in place. My boys are loving the new ramps / rooms and it's an awesome facility for whatever your kids are in to. However, overall not a great experience for parents. Cafe is closed with only a small and poorly stocked coffee bar open. Had to wait over an hour for a small selection of sandwiches to be made available and you're not allowed to bring or consume your own food. No sandwiches suitable for kids and no hot food available. Recommend you eat beforehand as sessions start at midday and last 4 hours for a half day or longer for a full day. Seating area in reception is cold. Parents not allowed to spectate or supervise young children - you're not made aware of this when booking. DO NOT BOOK IF YOUR CHILD IS YOUNG and needs your support. Feels generally understaffed....I kept hearing the manager say "I didn't expect it to be this busy" despite there being an online booking system that displays availability. Recommend you bring a book or digital entertainment. Whole place needs to be run more professionally IMO i.e. like a commercial business and not a charity - but that's just my opinion.

Comments:

No comments