Nurse could not find a vein for the IV. Hand one s...

Nurse could not find a vein for the IV. Hand one swelled, hand two, had the same out come.
Epidural request was not submitted by nurse one. She forgot to submit it before going to lunch.
Mother was ready to deliver but staff was not prepared. Baby was born on the bed.
I was told, the department was extremely under staffed.
I apologize for mother and baby. This should not be acceptable care!!!!