Problems w/body shop. Brought in for est on July 3...

Problems w/body shop. Brought in for est on July 3rd. Told parts would be in mid-August. Received a check from my ins co dated 7/10/18 made out to Fox Chrysler Plymouth & myself. Stopped by the shop mid-August & was told the ins co still had not approved Ron's est even though I received the ck in July. Ins co faxed another copy approving eat, but it was in mid-August when my car should have already been repaired. 10/9 stopped at the shop to see what was going on. My parts were in, but I hadn't been called to set up appt to bring my car in. Told the earliest they could start working on my car was 11/5. Because Ron said he never got the approval from the ins co (I had checked & was told by ins co it was faxed before they cut the ck on 7/10), I wanted my car fixed right away & not wait until Nov. Said he couldn't bump cars that had already been booked for repairs. This was not my fault that Ron said he never got the approval 6 weeks after I received the ck from the ins co. I bought my 1st Subaru ('LL Bean Outback) in May 2001 while living in Boston. Since moving away from Boston I have only bought several Subarus. I will never buy another Subaru.