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Dealing with theft and complete incompetence of th...

Dealing with theft and complete incompetence of the store s service manager Jared Johnson at the Plantation, FL location. Charged my credit card $416 and TWICE hasn t been able to deliver nor install the tires I already paid for since last week. The store manager Fresia Grisalez is equally useless as the staff she employees. No one at this location actually cares about you or about doing the right thing. I wouldn t trust brining my car here. Most mechanics have the stigma of being shady. This Pep Boys location makes sure to follow suit. Shady LIARS at this location. Go elsewhere!

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