Jenn Oka

Review of Goodwin Management

We're really grateful for Ms Erica' s help. I real...

We're really grateful for Ms Erica' s help. I realized later that I've may been rude for interrupting her a few times but I was really flustered after learning about that hefty fee and kept stuttering to explain my situation. I appreciated her patience. We couldn't make reason why payment didn't arrive on time like always and she looked into this and reassured us, there were problems/accommodations going on due to covid. There was an extreme relief released when she forgave us. Really, really grateful for this. She's really professional and courtesy answering all our questions. The info she sent was really easy to read and find with the important things highlighted about online payments. We've experienced great customer service. Thank you very much.