We used the parkade multiple times during our stay...

We used the parkade multiple times during our stay. The truck went in and out no problem until the last time leaving. Their signage states we should have 1 inch clearance but they have wood posts hanging down that are not inline with the rest of the parkade clearance. The post got caught on our moonroof. We had to let air out of the truck s tires to prevent further damage to the truck. When talking to the hotel their response is they are painted yellow so you should know they are a different height . There is no signage stating to avoid those areas of the parkade (in fact it is difficult to manoeuvre in the parkade without coming into those areas). $1300 to replace the damaged moonroof. Hotel manager was rude and condescending when talking to her about the issue. Would not recommend staying at this hotel based purely on the employees and their attitude.