S
Steve Lafreniere Review of VIA Rail Canada
Horrible service experience!
Horrible service experience!
I went to the little corner when this little station was crowded. After 2-3 minutes I came out of the bathroom and to my amazement, I saw the train passed before my eyes.
No message on the intercom to let people know that the train was about to leave. I didn't have time to wait for the next train, so I had to organize myself differently.
No sympathy from the employee on site. I called Via Rail customer service: they didn't even offer a partial refund.
Friend's tip: don't use the restroom while you're at it.
Comments: