Antigone K Review of Steve & Rocky's
2020 REVIEW
2020 REVIEW
Avoid. Food is good. COVID curbside works. But ...
Ordered from here for my father's birthday (December 2020), and quite frankly, this experience has turned me away from them forever. Kept at two stars because dad thoroughly loved the food.
What was so horrible? At first, all seemed fine. When placing the order, the nice lady on the phone was pleasant, helpful, knowledgeable, patient ... all good things.
Then came time to pick up the order. The first woman who came out was not the order taker, but was still stellar. She let me know that the credit card failed, and that the order was ready pending a new payment. Handed her the new card, and thought things would be smooth from here on out.
Nope. Got a call about the order, and heard a man screaming obscenities in the background. At HER. For prepping my order.
Then HE ended up being the one who brought the food out to the car. Without a mask. Acting all fakey nice.
NOPE. You do NOT get to yell at your staff and belittle them for giving excellent service, and think that you get to keep them customer. Between this and the experience in 2015, I'm done with this place.
2019 REVIEW
Excellent food, fabulous staff, comfortable environment. You pay for what you re getting, and it s well worth it!
2015 REVIEW
Pricey, excellent food but ... one of the visits left me a little sour on the whole thing. Was enjoying dinner, heard a blood curdling scream from the kitchen, suddenly the vents went on high, and the staff seemed shaken.
The manager made a point to quietly tell everyone that things were fine, one table at a time. Every time the kitchen door opened, I could smell burning human flesh. Sure. It's all good ... I get that burns are a danger of the job, and happen way too often. Maybe this is the industry standard way to handle them. But it shook me quite a bit.
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