Not impressed at all. Came for new year's 2018. We...

Not impressed at all. Came for new year's 2018. We stayed 6 nights. I'm not knocking the casino smoke as that is a given. We stood in line for a very long time to check in. This after being texted "Mobile Checkin" a day prior which only asked what I purchased... They asked what bedroom configuration, smoking or non, time of arrival, so nothing they didn't aleady know and I still had to stand in line for 25 min top checkin. Then on checkin they mentioned we could pickup our new years eve Freemont Experience wrist bands the next day. I advised them, I called after making the online reservation and asked if they were included with our stay and was told no by their representative and that the representative told me to go to the Freemont Experience website to buy them seperate, which I did. So I ended up buying them before coming down and now spent an extra $85 for nothing. The checkin rep just acted confused and kept repeating you get them with your room. Absolutely no help! Even when we came back the day of to pick them up I explained to that person at the front desk and they acted the same way. Total waste of money and horrible communication with their customer. We got to our room which did have a smoke smell. I called and they came up and deoderized it while we were out. The room was ok. The TV is ild so it doesn't have an HDMI port. Multiple elevator light buttons didn't work. Buttons themselves did but just looks bad. Other things just as an fyi, floor vending machines are $3 for a soda or chips, no minifridges in room, walls seem thin as tou can hear others. As for the New Years eve Freemont Experience handling it was horrible from the access wristbands to that evening and how the access is handled. It's almost as if they never did it before..