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The registration for a room is packed all day Sund...

The registration for a room is packed all day Sunday. With early registration we were able to leave our luggage with the bell desk and got a text when our room was available. however instead of a premium King we had booked we got two smaller beds for my wife to sleep seperatly on. The front desk did not change our room to a king size. I was very unhappy about the accommodations and understanding. Regardless a credit of the resort fee and food voucher does not make up for the lack of proper customer service accommodations especially when you have to ask how the situation can be resolved. Overall the room is nice and try out the tequila restaurant by the pool- Margiratia Drinks and food is awesome there !

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