Sarah Thomas

Review of Thomson Airways

customer service was terrible. staff left us waiti...

customer service was terrible. staff left us waiting at reception, knowing we were waiting for assistance. Stood by another family who were also not being served. did not apologise for keeping us waiting. when we did get eventually served, the staff member apologised not to us, but to the GROUP OF BOYS behind us. It is a shame because we have been in the shop before and did receive excellent service, so why the discrepancy. PERIOD.