Klapprodt built our pool March - June 2020. It wa...

Klapprodt built our pool March - June 2020. It was a great experience, I found all of the staff to be friendly and down to earth. Blake was our sales guy and I have to say, we may not have a pool if not but for the incredible 3D video he did which transformed our backyard into something we never could have seen on our own.

Cameron was our initial PM and was awesome. Our neighbors were simultaneously building with Klapprodt so we ended up with Kevin who was equally as great. I appreciate that I could contact them directly and saw them most every day during build.

After the crazy winter storms in February 2021, we were concerned our pool suffered damages like most every other pool owner without power in the state of Texas. I waited a few weeks to let things calm down and contacted Dustin directly. Dustin was onsite regularly with Kevin during build and responsible for starting our pool once everything was finished. Within 15 minutes he responded that the owner, Jeremy would be out to assess our damage that day! True to word, Jeremy was here within a few hours. We were very lucky that only a few O rings needed replacement.

I appreciate both the experience and professionalism that Klapprodt offered, specifically during the storm aftermath. Once a project is complete, it is worrisome that you re left on your own. Jeremy made sure that we were given attention and our minds put at ease. We were concerned that we could have thousands of dollars worth of damage on a pool less than one year old. Instead we were fixed up within a few hours and got our backyard, back.

-Sara Carr