Jessica Hamm

Review of AutoNation Ford Jacksonville

This was my first time shopping at Autonation and ...

This was my first time shopping at Autonation and I had a great experience. My mother and I were referred by a friend to come see Tom Daniels and he was beyond helpful. We came in with a set idea of what we wanted and he was very diligent in finding the best options. I would recommend if you're going to this location to ask for him because he will make sure you're taken care of and will get you the best deal! :)

The service department however needs an attitude makeover. The work they do is fantastic, however anytime you try and speak with any of the associates they are extremely snarky as if they have better things to do. If it wasn't for their bad attitudes my experience would have been 100% perfect.