John Moore

Review of La Maison on Telfair

If it was possible to give a 0.00001 review of thi...

If it was possible to give a 0.00001 review of this I would, however 1 star was the lowest Yelp allows me to go. Whatever you do, DO NOT eat here, especially during Masters Week.

This years Masters experience was absolutely incredible...everything except the experience I had with La Maison On Telfair. Had a reservation Sunday night, found on Saturday night I would not be able to make it so I called and cancelled it. No problem right...wrong!

Because my reservation was set for 8 PM on Sunday night and I called at 8:52 PM on Saturday night, the restaurant charged me $100 no-cancellation policy. Really??? And the fact that not any of their staff informed me of this is quite upsetting to begin with, but after I realized my card had been charged I promptly called to resolve this. Chef Heinz was less than cooperative and quite dismissive of me on the phone stating that they had to charge me for $100 to fulfill their contractual obligation. While I don't know Chef Heinz received his JD from, I am quite certain that this is completely and utterly false.

Long story short-- Whatever you do don't eat here. This restaurant is run by people who are completely unwilling to satisfy their customers. I will be returning to Augusta for the Masters for years to come but will not step foot in this restaurant.