Dustin Hisel

Review of Vandergriff Hyundai

No surprise, vehicles are marked above fair purcha...

No surprise, vehicles are marked above fair purchase price. In the hopes that some idiot will come in and pay sticker price. It happens often enough. When we suggested that the cost to fix basic safety concerns be deducted from the purchase price, the manager countered with the sticker price. No attempt to account for the actual condition of the vehicle. He said he had put money into the vehicle which is not my concern...if they need to put money into a vehicle to make it functional that is something that occurs before and independently of my negotiations. I was so stunned when instead of actually making a counter offer he just quoted me sticker price and said he would probably have to just sell it at a loss at auction in a week or two we said 'Thanks anyway' and left. When the manager is acknowledging that he will have to sell the vehicle at a loss at auction, as opposed to a customer making a fair offer it was clear they were just awful. There are so many dealerships, so many cars, so many decent places to shop out there, it's not worth it to even waste your time here. Always remember, if a sales person puts you in a position you don't like, shake off the feeling that you're going to miss out on a deal. There are hundreds of deals every day...but car salesmen are trained to make every car seem like the one you can't let get away. We walked away from this one and I am glad we did.