Rochelle WilliamsReview ofApartment services, inc.
These people will ALWAYS find something to keep yo...
These people will ALWAYS find something to keep your security deposit. I lived at The Brittany back in 2011-2013 and upon ,moving out they charged me to replace the carpet stating it was dirty, worn and needed to be replaced. My husband went on and paid the fee since we moved in on a special with little security deposit and I didn't have time to argue with them. They charged me around $800. Fast forward to 2018, I moved back to the Brittany for the convenience of the subway being right there. I stayed at the Brittany for 6 months and decided to buy another house so we paid almost $3K for the early termination expecting the return of a full security deposit refund. Well, we only received about $350 of a $1500 deposit because we were charged AGAIN for the carpet, $1062.26 to be exact and was told that an outside company comes and assess the carpet to see if it can be cleaned or needs to be replaced, but they don't even try to clean it. So I need to know how can you tell if it can be cleaned or not if it they don't even try? I am convinced that what they do is replace the carpet each time someone moves out, no matter the condition and we the previous tenants pay for it. That carpet was not heavily soiled and matted throughout because we always took our shoes off. It's just cheap carpet that they probably pay little to nothing for and make a profit by charging tenants.

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