Scheduled an appointment Friday the labor day week...

Scheduled an appointment Friday the labor day weekend for the following (Monday). I asked if Monday is a holiday 3 times. The staff confirmed they are working and I can come in (no appointment needed). I have several things scheduled for this day and at the hospital to do and got all of them confirmed with the hospital staff.

I drove for an hour on Monday morning to get there, I walked in and they told me it s a holiday, don t you know that . Do you trust this hospital? I don t and I would never go back there again. This is outrageous, I didn t need to drive for an hour, I could ve scheduled an appointment in a work day just like I requested at first. But lying is BAD! You loose your reputation if you lie to people!!!! I tired to file a complaint in the hospital, I got yelled at. Please, do not confirm appointments with people if you do not have them available. What kind of business is this. Ugh

Totally unfair!!!!!!!