Stayed at this property for a concert adjacent to ...

Stayed at this property for a concert adjacent to the hotel. I have stayed here in the past...several years ago for a conference and it was completely different. We stayed in a King Parlor Suite room overlooking the river. The room smelled musty, the bathroom had dirt and grime on toilet and air returns, paint chipping. I chalked it up as age and lack of deep cleaning....figured it was one night. At 5:00 am getting up to see a mouse run across the room was unacceptable. The management needs to look into ensuring customer service and safety is paramount. The bar area was nice if your having drinks with friends, good atmosphere, the desk staff was helpful as well. I emailed the manager and never heard back , have to admit...Im shocked. Not the quality I would expect from Sheraton or this property.