I waited all day for a washer and dryer purchased ...

I waited all day for a washer and dryer purchased from Brandsmart. FGO ILLogistics never contacted me to inform me of delays and never even told me they weren t going to commit to my delivery and install that day. I had to chase down the sales department for help since FGO was unresponsive. They basically rescheduled my appointment with no regard for my availability. Incredibly unprofessional and unreliable!