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Amanda Miller

4 years ago

My initial appointment was wonderful. The techni...

My initial appointment was wonderful. The technician was on time, thorough and knowledgeable. My issue though has been getting them back for a follow up appointment. TWICE in one week I have scheduled an appointment and had a no show, no call. I found out my technician was out sick for my first appointment only after I called the service line and inquired when no one showed up for my 2 hour time window. My second appointment (today, Saturday), I have not been able to get any information about since the office is closed today. My window was for 10 to 12 and no one has called yet (12:15) to tell me they will be late or cancel. I have given 2 stars ONLY because of the first visit, and unfortunately I will not be using this company again.

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