An order for Clinell products in March promised de...

An order for Clinell products in March promised delivery in 35 days. Still waiting yet they are still advertising the same delivery timescale. A family member managed to get a phone conversation and was told all Clinell being diverted to NHS! They have now stopped answering the phone. Leave a message but they don't phone back. Email and they don't respond. All I want is a refund. Deliberately misselling. Is this a real company or a scam!!