Hired an electrician (see John Moore salesperson) ...

Hired an electrician (see John Moore salesperson) came in to fix two special z-wave switches and one timer switch that we were having some trouble installing. $1,000 and three days later I no longer had z-wave switches or motion installed and the guy basically disappeared. Called John Moore to complain to be told I would have a quality control specialist calling me to set up an appointment. This never happened and when I called 45 days later and after getting it fixed by another company later to check in on this John Moore informed me it was my fault for not checking in on the visit and there was nothing further they could do. The other electrician cost only a couple hundred dollars.

Long story short find a local guy that won't try to rip you off and actually cares about the work they do, not some big company with 500 technicians out there trying to upcharge the customer