Melissa Sattler

Review of CLEVELAND COUNTY FAMILY Y M C

We have had multiple problem s trying to get our b...

We have had multiple problem s trying to get our billing figured out with the YMCA Norman. No one returns our phone calls and the staff cannot answer our questions. We have had staff members say rude things to our children during childcare and nothing was resolved. I had a ball that was used for a game an d was lost the staff member said they would replace it for me. We left notes and phone message s and never received our ball or any responses after numerous attempts to resolve the issue.