The worst experience of my life...

The worst experience of my life...
After setting up an account through my broker First Data held almost every transaction our company processed. They held our funds for more that 2 weeks with no call or email from the rep who was handling our account. Tony Rodriguez was the employee who was assigned to our account, very unprofessional individual that I am assuming represents the companies values and lack of customer service. Once my funds were released they held a portion for no specific reason, I now have to follow up on a daily basis to try and get my funds released even though we have moved on and are satisfied with Elavon (much better company) smoother experience and great customer service. DO NOT TRUST THIS COMPANY, they have a very unorganized model and lack quality control. I wish google reviews allowed you to score a zero!