BE WARNED - If you must ship from the US to Bulgar...

BE WARNED - If you must ship from the US to Bulgaria, I do not recommend using FedEx/TNT. The cost to ship from the US was high, as expected. But with high cost and an international brand, you expect a certain level of service. FedEx/TNT failed. It has been 4 weeks since shipment, and we still do not have the package. Caring for countless Bulgarian documents is not included in the service. You will receive many emails with wonky copies of documents, mostly in Bulgarian, which you are expected to fill out - somehow. I expect an international corporation like FedEx to have a more streamlined online customer interface and means of processing necessary paperwork. Thankfully the customer service representatives in Bulgaria spoke reasonably good English and were friendly. We also did not expect to have to pay an additional 60 USD to receive our package. Mind you, this was a personal item, not commercial. And be warned that Bulgarian customs agents will pick through every little item in your package. I understand that countries like Bulgaria have bureaucratic procedures, but this, coupled with FedEx poor and outdated customer interface, has me determined to never ship anything through FedEx again for anything. And before having anything shipped to Bulgaria, make sure it s really worth it. Try to find it inside Bulgaria or at least from within the EU to save yourself a lot of trouble.