angela chappell

Review of Novotel Edinburgh Centre. Acco...

Odd use of stones in basins in downstairs bathroom...

Odd use of stones in basins in downstairs bathrooms. Great location for hotel , great room with separate WC, shower & bath...I had to ask for extra decaf coffee and milk though- none provided. Great veggie breakfast- beautifully cooked as a separate order. Fownsides- arrangements for leisure centre are idiotic- 1 leisure pass then your locked out. More than 2 people in changing area it's packed- no room or privacy to change. Reception don't advise lockers need a coin to work and there's no pin for locker key when your swimming!!! The hot tub was foaming up with too high chemicals- made your eyes sting- I reported this but all they said was it's checked hourly- clearly not proactive to issues!!! The sauna takes 15 mins to hear up and never got hot- so its useless, sauna was fine.Rooms and hotel generally clean and modern. Lifts are not reliable and very slow. Odd use of stones in leisure area bathrooms- is that hygienic? I had a vacuum cleaner left outside my room for 4-5hrs- bit careless when not in use.