Could you please create negative stars for this co...

Could you please create negative stars for this company :(

I am taking over an account from these guys & I can't begin to tell you the endless pathetic hassle's they have had to endure. I mean just to shut down the account - over 2 months - to archive websites, make domains transferrable & the normal things you do when shutting down an account. They were emailed asking to close the account last year - they were billed for January & still Jasper knows nothing about what is going on - PATHETIC!!! From what I can see they know nothing about modern SEO principals or digital marketing including the ongoing process of off page SEO that contributes greatly to your Ranking. SEO is not a static thing bound by code in the back end of a website - NO - it is a living, breathing thing that requires a synergy of all your platforms working together, from the design level - to the online marketing strategies. Anyway - THEY ARE USELESS - THERE FEES ARE OTHERWORLDLY - especially for what they actually do - NOTHING!!!