First of all, I want to say thank you for mailing ...

First of all, I want to say thank you for mailing my passport(especially to Mike, the person that captured me, I m sure he saw to it....)
I don t usually give reviews but I m making this based on the saying by my people e to dike na nke omere, ya eme ozo. So I m giving them 4 stars. I went for capture in Jan, and was told it d be ready in Feb, I received it 2days ago.
That said, I think they NEED improvement on the wait time. I had 1pm appointment, there was no reason whatsoever for me to wait 3-4hours before getting captured. It took less than 15mins to get captured, so if each worker captures 4 people in 1hr, in 8 hours he must have captured 30(-+) 2(including bathroom/lunch breaks) And based on these numbers, appointment should be set so workers are Not overwhelmed and attendees are not forced to waste good hours. I guess we hate math/stat as Nigerians....
And there is no reason to have walk-in persons disrupt this arrangement until everyone who has appointment is seen.
In other words they need to be more strategically Organized! We are in America for Christ sake.
Thanks.