K
Karen Dawson Review of The Venetian I The Palazzo, Re...
We had booked the hotel for my husband's birthday....
We had booked the hotel for my husband's birthday. We arrived around 1 pm and knew we wouldn't have a room until after 3 pm. No problem. We stored our luggage and had fun. We went back to registration around 3:30. The room still wasn't ready. We were told to come back in 1 hour. We did. Meanwhile the couple we went with got a room (with a tip) then. However, we left again and had more fun. Came back at 5:30 and STILL no room. We had show tickets and wanted to change and get cleaned up. We went to our friend's room and did get ready. our room was finally ready around 7! No apologies - NOTHING!
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