While you do have to wait a while to set up an app...

While you do have to wait a while to set up an appointment to be able to have a loaner car, I do understand that they cannot have a large fleet of them. Geoffrey Westeneys was great about keeping me informed of the progress of the repairs, and had the car done when it was slated to be done. I did not buy my Mercedes from this dealership, but most likely will buy future cars from them if this type of service if the standard.