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Adam Allbecker

3 years ago

Well I like the people at the impound lot itself t...

Well I like the people at the impound lot itself they are courteous and fast and you just fill out the paperwork and get your car. But the people in the office are complete a******'s they pick up your car before a holiday and still decide to charge you an outrageous storage fee And lie to you about when they are open because they don't want to talk to you on the phone. I was also double charged and they would not let me have my card even though my loan company told them that they waived the tow fee. I have never dealt with more disrespectful low life in my life! The only reason why I gave 2 stars is because the man at the lot Itself was nice. Also I was unable to find in any of the reviews a decent estimate on how much I would have to pay. For 2 days of my car being there they charge me almost $400! And that does not even cover the Towing cost. So get ready to give an arm and a leg if your car gets taken by this awful place.

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