Mark Niedziela

Review of Great Lakes GMC Buick

Traveling from Buffalo to Cleveland, my truck sudd...

Traveling from Buffalo to Cleveland, my truck suddenly broken down not far from this dealership. Frazzled and desperate I pleaded with the service manager to look at my truck as soon as possible. I was overwhelmed with the professionalism and friendly demeanor of the service manager and everyone in the service department. They were able to look at my truck within the hour, and carefully showed me all the of the mechanical problems. The labor rate is less than half of a GM dealer back in Buffalo, NY, and the estimate for repairs was ultimately thousands less. My overall experience at Great Lakes GMC Buick service department left me impressed and grateful. I highly recommend them. Five stars!