make sure you check your documents if they owe you...

make sure you check your documents if they owe you money after closing, becuase they do change it after. We signed our refinance on in November, when they collected over 6K for town taxes, but the money were returned to them, because my previous company sent the payment to the town earlier. So what happened money? Still a mystery its been over 2 month and after countless time trying to get in touch with someone, I got 0 communication, they sent me a partial check and decided to sent the balance to my mortgage company for principal reduction, guess what my mortgage company disn't seem to get the money either. So they decided what to do with my money without consulting with me and changed my closing documents after they were signed. I still haven't recieved my money, I have been emailing them on a daily bases at this poi, calling is just pointless, no on epick up and they don't have a voicemail. So do yourself a favor and find a company tha actually hassome sense of customer service or at least have communication skills.