M

Mr. Patrick

3 years ago

I wanted to buy an outlet yesterday. There were ha...

I wanted to buy an outlet yesterday. There were hardly any employees in the department store. The only available employee (workshop department) was then very annoyed that I asked him to help me find an outlet. He then responded very briefly and increasingly annoyed to my questions about the product. The socket had one red and two black cover pins. I asked the employee how I use this or how I insert a cable. He then replied very sloppily and unfriendly that he was not an electrician and that I should ask an electrician this question.

This behavior, which I felt was very unprofessional, bothered me a lot and I asked his name to complain about him. Apparently the employee did not want to accept any consequences for his behavior and blocked.

The lady at the information booth then called the manager and gave me the phone. The level of conversation and tone with the GF were worlds apart from the employees. The GF was very professional and friendly and deiscalled the situation. My respect for the managing director, who was still trying to take control. Nevertheless, a bad aftertaste remains.

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