Linda Grace Review of Chapel of the Chimes Oakland
My dad passed away when I was a child, so I have b...
My dad passed away when I was a child, so I have been coming to Chapel Of The Chimes for over 50 years. In 2017, I lost my beautiful mom and my brother. I visit here very often, because it gives me peace as I am still grieving. Lately, there has been an issue. When I place items along with flowers on my mom and dad s combined niche, they are being taken.The first time this happened was Mother s Day 2020, and has now happened 3 more times. I know the items are taken, because my sister or sister in law always put flowers for the holidays a few days after I do. Four times now, they have told me the items I put in the niche were gone when they went there. I just couldn t believe that this keeps happening. I spoke to a staff member after this occurred after Easter this year and asked her about security or cameras. Denise, the staff member, very rudely told me they don t have security and have no intention of adding security. I than spoke with the General Manager Cary, and told him the situation. I explained I understand if wilted flowers are removed from the staff, but other items should not be removed. Also, the quickness in which the flowers have been taken between my visits and my sisters, I don t think the flowers would be wilted. Anyway, I told him that I didn t think it was staff and that something else is happening here. He said he realizes it s a metropolitan area and things will happen. He gave me lip service and said he would tell staff to watch out more. Now two weeks ago, for Morhers Day I placed flowers and a love you mom balloon and when my sister went there a few days later, everything I placed was gone yet again. I was livid at this point. I left a message over the weekend for Cary to call me, it is now Wednesday and I have not heard from him. The bottom line is that this staff does not give a damn! I have a call in to the newspaper to let them know about the lack of security at this beautiful, historical building.
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