Horrible parking conditions during the Trans Siber...

Horrible parking conditions during the Trans Siberian Orchestra event. Took 1.5 hours to park to be exact, and missed part of the show due to this.
When contacting the arena their response was "Blame the Cardinals" they took our parking lots.
Not even remotely helpful. If you are unable to serve your clients, then don't have events there!
The appropriate response would be to offer a refund due to lack of service availability. But ofcourse, according to the Box Office, that was someone elses "fault" too, was told that would fall on Ticketmaster, which ofcourse is ridiculous considering that Ticketmaster had nothing to do with not being able to provide parking for their customers, that was ALL on Gila River Arena.
Horrible business, will stay clear of Gila River Arena in the future and will make sure others know about it as well.