C

Cameron Susan

3 years ago

Hello pals,

Hello pals,
I have visited so many places in Tamilnadu and stayed in many hotel. I've never came across a worst hotel like Madurai Residency. The reception staff were looking like a local gangster. They don't have come sense and they don't know how to behave and response to their customer. Their staff behavior was horrible , their response for your questions will be pathetic. Don't ever go to this hotel if you would like to have a peaceful vacation.

We have booked this hotel before 2 days we reach madurai . they also had confirmed us about our booking in email. But once we go their with all our luggage's, they denied to provide us room. We tried to show the print out the email confirmation and also our original proof but they don't even bother to take a look on it. They have not answered our questions properly and also they didn't even bother about giving us an answer for the same. After a long argument with them their manager called and his answers were even more worst .
When we told that we will take this to local police they are answering like they can handle to police with their money. their cheap response was not tolerable and their rude behavior sucks.
After having the horrible argument we came out of the hotel looking for some other hotels.
While we were inside the hotels, we have noticed many local people fighting with staff and making hell lot of noise . They seems like drunken people.
If you plan for family visit please don't choose this worst hotel. There are so many good hotel in Madurai with good behavior staffs.

WE STRONGLY DIS RECOMMEND this shitty hotel for anyone who is planning to visit Madurai.

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