When I first put in the service, it worked great- ...

When I first put in the service, it worked great- now the service is unusable and they refuse to help me, I have been laughed at and I've done everything they asked, they tell me they placed a ticket then I ask for a ticket number and they put me back in que, press 6 and have them call me back and get the same treatment, asked to talk to a supervisor and they tell me no he is to busy to talk to me. What is his name I asked, she laughs and says Alec - I asked her if she was playing with me and she laughs again, and said she just started here. Was told the radio was bad by 1 person, no clue what is wrong by another... They had me on the roof looking for a model on the radio and doing all sorts of crap! Horrible company... The worst I have seen in a long time and will be filing a complaint with the FCC and the city of Portland. 109.00 a month for .73 x .43 service...