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Review of EasyParcel Sdn Bhd

Customer service is bad. Parcel has arrived one we...

Customer service is bad. Parcel has arrived one week ago, I missed the call from driver so he didn't deliver my parcel, should at lest try to knock on the door because someone is inside. Called back but no response. Live chat is useless, always talking to AI only. Sent an email to customer support but no one get back to me even after one week. Now I am not sure whether my parcel is still there.