nicole bishop

Review of In The Swim

Horriable customer service! Ordered a solar cover ...

Horriable customer service! Ordered a solar cover reel system for 18 ft above ground pool. They sent the correct reel but 16 ft tubing kit for an in ground pool none the less. Ugh! Clearly listed is the correct item I should have received on my order form. Now they wont replace it, return phone calls, emails etc. I will be reaching out to the manufacturer to see if I can exchange kits at no additional coat to me since this company made an error. I will also be contacting the better business bureau to report them. PLEASE TAKE YOUR BUSINESS ELSEWHERE. YOU WILL BE HAPPIER. I PROMISE THAT.