My experience with this organization has been terr...

My experience with this organization has been terribly disappointing and frustrating.

On 3 separate occasions I attempted to acquire information and assistance regarding the Pre-K deserts in Georgia. I am researching Pre-K Deserts to determine the areas of greatest need for Pre-K classes in Georgia, to determine where I could facilitate the need as a non-profit. Using the BFTS website is vague in some respects and just plain confusing in others, with regards to where Pre-K s are needed. 3 weeks or so ago I emailed a BFTS Representative with questions that I could not find on the BFTS site, and stating that I could not find specific information. Their response was emailing me a link to the BFTS website. After searching around the web with no luck I Sent another email to a different rep, I received the same response; an email with the BFTS website link. Frustrated, I responded to that email that I had already searched on the BFTS website. I received a response with a number to call the consultant of the day. Guess what? I spoke to the consultant of the day, who was able to help me identify the level one cities which are also indicated on the application, but she could offer NO other information as to what areas in those cities were deserts or how best to figure that out. She apologized for not being familiar with the new site and offered some suggestions for searching the board of education that also ended with no results.

I have to wonder how anyone gets the help they need from this organization to startup a Pre-K facility. I am terribly frustrated and disappointed. With another week passed with no results I have decided to try to contact the state office governing this program .