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Y. Y.

4 years ago

I should have read the Google reviews first before...

I should have read the Google reviews first before I placed an order with this horrible company. Placed an order for 5 x Clinell universal wipes on 14 May 2020 and had order confirmation email saying they won't be delivered until July! So requested to cancel on 18 May 2020 and cancellation was confirmed on 20 May 2020, stating refund would be returned back to my card in 7 to 10 working days. Today is 5th June and nothing has received back yet. Tried to contact several times via email and via website and all the messages were ignored! There was no way to call them either as phones were automatically cut off every time. Please refund my money back as promised otherwise I will report you to my credit card company. Now I understand why they do not offer PayPal payment on their website!!! Avoid at any cost!

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