Mark just goes to show you that experience is ever...

Mark just goes to show you that experience is everything. He was the second person to my home to fix the toilet in our third floor master bathroom. The first tech said that there was no blockage within reach of his snake, so it must be farther in the sewer. He wanted to come back, take off the toilet and run a camera in the sewer. Because of Mark's experience, he could hear and feel that the blockage was there and possibly in the vent pipe as well because of the gurgling sound the toilet made. In retrospect, it really could not have been a blockage in the waste lines or the other fixtures on that floor would also be blocked. His knowledge saved me from spending at least over $1,000 via the other tech's method. I have always felt like John Moore usually has the client's best interest at heart, and it was proven in this case. thanks Mark for a job well done, I will ask for you in the future!