The tech Humphrey was great... I give him 5 stars....

The tech Humphrey was great... I give him 5 stars..

Now the girl who answered my call should be retrained... I tell her what's going on and she asks is this your Address then proceeds to read me my phone number...wait what...I tell her that's my phone she says oh right, then reads off an address that is no where close to mine..when I tell he no that's not my address then she gives the right one.. I asked her where she got that first address from, she just says oh I was looking at something else...
What no, you are talking to me, you should pay attention to me and mine....
John Moore needs to investigate these happening...are us as customers being cheated because some people do not pay attention...

Also after looking at these reviews...I can see that who ever is answering them, will not answer a bad review...will not help someone who has had problems with John Moore.