horrible customer service! I rent an apartment and...

horrible customer service! I rent an apartment and this is the service that my landlord has. I have been trying to get my dryer fixed for close to 2 months now. The first appointment I tried to make, they told me nothing was available for 2 weeks. when they show up, they were 3 hours past the 8-1 timeframe I was given. I was told a part needed to be ordered and I would have to wait.. again. I made 2 other appointments that no one showed up to, and they claimed they did not have my phone number. However, when I called to ask about this, I was told it was right there on file. I had called 4 times to see where someone was, and not one time did anyone tell me that they didn't have my number and that they weren't coming. I again waited 3 hours past my appointment time before I was told that no one would be coming. A 4th appointment now they come with the part, and it is not the right part. I will now have to wait another week for the part and then make yet another appointment. My dryer is still not fixed, I have missed 2 days of work waiting for these appointments. Very unprofessional and I would not recommend this service at all.