I ordered by making sure before the delivery date ...

I ordered by making sure before the delivery date was respected with a comfortable margin, the product being intended for a birthday present.
Confirmation by email that the product would arrive largely on time ...
After three phone calls, unpleasant as possible and courteous limit I am told that I had to order the product elsewhere ...

He finally arrives 26 days later with a promise within 15 days without apologies, nothing a word
At the top of the store and to the pleasure of no longer having to order from you

FM