Margot Mcgrath

Review of Advance building services

I would not recommend this company or use them in ...

I would not recommend this company or use them in the future due to the poor customer service received. The technician called out sick and could not reschedule until five days later knowing we had a 2 and 3 year old exposed to the cold environment in the home. Additionally, I did not feel this company did a good job of informing the consumer throughout the process of the cost associated with the repair including the fact that the time associated with driving to the house is considered "labor," which cost an hour of labor or $125. Additionally, when I called to voice my concerns the business representative, Steven, acted extremely condescending in manner and made erroneous assumptions.