I will NEVER eat at another Crave location ever ag...

I will NEVER eat at another Crave location ever again. This restaurant clearly has a theft problem internally. I did some shopping and had left my shopping bag at the restaurant. I immediately called the restaurant when I got home realizing I had forgot it. I live over an hour away from this location. I was expecting to hear that the bag was not there, I thought for sure someone had probably taken it. The employee said she had found it and had it in hand and told me exactly what was in the bag and I said it was mine. I was so relieved, as it was around $250 worth of merchandise. She said she would put it in their lost and found and I could pick it up that week. My daughter went to pick it up for me a couple days later and they said it was no where to be found. I called the restaurant several times for a week wanting to know what they would be doing about this. The general manager, Rebecca took a week to get back to me. She said there is nothing they could do but could offer me some gift cards to Crave. I had no intention of getting anything FREE out of this and declined, I just wanted my merchandise. It is very clear that they have an employee who is a thief.

We were planning on using Crave Catering for my youngest daughters graduation in June and my other daughters Wedding. I will be taking my business elsewhere for these big events. You just lost some serious business over $250 that you can not reimburse me for.

Worst customer service experience I have ever had. Please don't support this restaurant.